Welcome to the Reclaim Your Gut Health Group Coaching Program
Program Agreement
Welcome. During the coming 12 weeks, you will learn ways to improve your gut health and achieve a healthier diet and lifestyle. Please read the following. If anything is unclear, please ask.
This Agreement is made today between the Coach of the Program and the person named at the end of this document, [the Client].
The Program in which you are about to enroll in will include all of the following:
A. One 90-minute group meeting each week for 12 weeks, which will include a discussion of your progress and recommendations.
B. Access to a membership portal for 1 year, a variety of handouts, recipes, and worksheets.
SCHEDULING
As your Coach, I understand that my clients have busy schedules and I take pride in not keeping them waiting or keeping them longer than planned. Each session will end 30-90 minutes after it was scheduled to begin (the call will end within 90 minutes or earlier if clients do not require more time. Please be on time. The client will be given one opportunity to make up one missed call; otherwise, the Client will forfeit that appointment and will not have an opportunity to reschedule it.
SCHEDULING
As your Coach, I understand that my clients have busy schedules and I take pride in not keeping them waiting or keeping them longer than planned. Each session will end 30 minutes after it was scheduled to begin. Please be on time. If the Client needs to cancel or reschedule the appointment, the Client must do so 24 hours in advance; otherwise, the Client will forfeit that appointment and will not have an opportunity to reschedule it.
Program begins week of payment or 1 week after depending on coaching call day and ends 12 weeks later.
This coaching portion of the program expires after 13 weeks from the start week.
PAYMENTS AND REFUNDS
The Client understands that the regular cost of the Group Coaching Program is $997 for 12 weeks. Payment of $997 is due before the first scheduled session. If client prefers, the client can make three payments for $367 each, the first due before the first scheduled session and before access of the portal is given, the second due one month after the first session and the final due one month after the second payment. Payment(s) will be made with either PayPal or e-transfer.
In the event of the Client’s absence or withdrawal, for any reason whatsoever before the scheduled expiration date, the Client will remain responsible for the pro rata share of the program that has been delivered either by coaching or via portal (depending on which portion is used more), plus a cancelation fee of $100. If client has opened 5 or more modules, no refund will be given.
The Coach reserves the right to cancel the program if at any point she feels it is not advantageous for the coaching program to continue. If this happens, the Client is only responsible for the pro rata share (either by coaching or portal) of coaching services received.
DISCLAIMERS
The Client understands that the role of the Health Coach is not to prescribe or assess micro- and macronutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide who has been trained in holistic health coaching to help clients reach their own health goals by helping clients devise and implement positive, sustainable lifestyle changes. The Client understands that the Coach is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Coach is not meant to take the place of advice by these professionals. If the Client is under the care of a health care professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor.
The Client has chosen to work with the Coach and understands that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.
PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS
The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being, as well as the lives and well-being of the Client’s family and children (where applicable), and all decisions made during and after this program.
The Client expressly assumes the risks of the Program, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes. The Client releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against the Coach, arising from the Client’s past or future participation in, or otherwise with respect to, the program, unless arising from the gross negligence of the Coach.
CONFIDENTIALITY
The Coach will keep the Client’s information private, and will not share the Client’s information to any third party unless compelled to by law. The Client will not share any information about any other client that they may have heard during the group sessions.
NO TRANSFER OF INTELLECTUAL PROPERTY
Wellness Reclaimed’s program and original materials that have been provided to the Client are for Client’s individual use only and a single-user license. Client is not authorized to share or use any of Wellness Reclaimed’s intellectual property for Client’s business purposes. All intellectual property, including Wellness Reclaimed’s program or course materials, shall remain the sole property of the company. No license to sell or distribute Wellness Reclaimed’s materials is granted or implied. By purchasing this program, Client agrees (1) not to infringe on any intellectual property rights, (2) that any confidential information shared by Wellness Reclaimed is confidential and proprietary, and belongs solely and exclusively to Wellness Reclaimed. Further, by purchasing this program, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, Wellness Reclaimed will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.
ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES
In the event that there ever arises a dispute between Coach and Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth
herein, may be granted to the Client.
This agreement shall be construed according to the laws of the Province of Ontario. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.
If the terms of this Agreement are acceptable, please pay below. By doing so, the Client acknowledges that: (1) he/she has access to a copy of this letter agreement; (2) he/she has had an opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3) the client understands, accepts and agrees to abide by the terms hereof.